Last updated: 8 October 2026
1. Delivery coverage and charges
Fast Basket delivers to supported locations in Bangladesh. Any delivery charge applicable to your basket is shown before you place the order. Some products or destinations may have different availability or handling requirements.
2. Delivery estimates
Where an estimate is provided, it begins after the order is confirmed and is not a guaranteed arrival time. Availability, address verification, courier capacity, weather, public holidays and events outside reasonable control can affect delivery.
3. Accurate address and receipt
Provide a complete address and reachable phone number. You or an authorised recipient should be available to receive and, for cash on delivery, pay for the order. Repeated failed delivery attempts may result in return or cancellation.
4. Inspection and problems
Check the outer package at delivery where practical. If an item is missing, damaged, incorrect or otherwise affected, preserve the packaging and contact support promptly with the order number and useful evidence. Requests are reviewed under the Cancellation & Refund Policy.
5. Tracking and support
Signed-in customers can review order progress in My Account. For delivery help, use the Fast Basket WhatsApp support link shown on the storefront.